Call + 27 (0) 11 233 2300
+ 27 (0) 11 233 2300
Monday - Thursday: 09h00 - 17h00
Friday: 09h00 - 16h30
Enquiry Form
  • QUICK SEARCH
  • Welcome to The Holiday Factory
  • Register with The Holiday Factory
  • Download Forms
  • Fact Sheets
  • Email Specials
  • Make a Payment
  • Booking Form
  • Careers
  • Contact us




  • Welcome to The Holiday Factory

    Welcome to our Agents Only section – designed with our Travel Professional partners in mind. If you don’t fall into this category and you are here because you were just curious, we’re on to you. No, just kidding – welcome to you too and please feel free to browse through the available information – there’s bound to be something of interest.

    Travel Agents – we have a wealth of handy information available right here for you, but in the event that you can’t find what you’re looking for, please feel free to give us a shout. And be sure to check back regularly as we update our information all the time.

  • Register with The Holiday Factory

  • Download Forms

    Please download our most commonly used forms below. For any additional information, please call our call centre (011) 233 2300.

  • Fact Sheets

  • Email Specials

    Missed our latest Email Specials and Price guides: View them here!

  • Make a Payment



    EFT / DIRECT TRANSFER

    • Please ensure that your booking number is used as a reference as this will enable us to allocate your payment correctly.
    • Payments made by foreign banks must be net of foreign bank charges.
    • EFT payments will be credited/allocated once they appear in our bank account


    BankInvestec BankNedbankFirst National BankStandard BankABSA
    BranchSandtonBusiness Banking NorthrandSandton CityRivoniaKempton Park
    Branch Code58010519876525065551001632005
    (universal code)(universal code)(universal code)(universal code)(universal code)
    Account Number4 000 506 80981 578 023 106623 531 090 62303 045 9734 095 047 469
    Type Of AccountCurrentCurrentCurrentCurrentCurrent
    ReferenceB (please add your relevant booking number)
    BIC Swift CodesIVESZAJJNEDSZAJJFIRNZAJJSBZAZAJJABSAZAJJ



    PAY WITH A CREDIT CARD

    The Holiday Factory uses Paygate a DPO Company to process online credit card payments. Paygate a DPO Company is a registered Payment Service Provider (PSP) offering leading payment gateway services. For your protection, the online payment system only accepts credit cards enrolled on the MasterCard 3D secure system or Visa cards enrolled on the Verified by Visa system, or Amex Cards protected by SafeKey.

    Please Note: If you are making more than one payment on a booking, please make each reference unique by adding a letter at the end of the reference number. i.e.: Your original reference = B100000; payment 2 = B100000A; payment 3 = B100000B etc.



    By clicking "Pay Now" button you are agreeing to the terms and conditions.
    By clicking on the "Pay Now" button above, you will be directed to a secure page to process the transaction. Your credit card details are secure, and protected by Paygate. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Paygate Internet servers are protected by firewalls and intrusion detection systems.



  • Booking Form

  • Careers

    Are you a professional Travel Consultant?

    If you are dynamic and driven to succeed, The Holiday Factory is looking for you!!! 

    The Holiday Factory is searching for experienced travel consultants that are passionate about travel and focused on delivering outstanding customer service. Don’t miss this exciting opportunity.

    What are we looking for? Based in Jo'burg . A minimum of 3 years travel experience is essential, GDS qualification (Amadeus an advantage), plus a certificate, diploma or degree in Travel/Tourism.

    Please send your application by e-mail only to HR@theholidayfactory.co.za . Should you not receive a response from the company within 14 days of submitting your CV, please consider your application unsuccessful. Position may be withdrawn without notice.

  • Contact us

    Reservations Gauteng (011) 233 2300 / (010) 015 0999
    Pretoria (012) 015 0999
    Mpumalanga (013) 015 0999
    KwaZulu Natal (031) 015 0999
    Western Cape (021) 015 0999
    Eastern Cape (041) 015 0999
    Free State (012) 015 0999
    Emergency contact number 082 849 5939
     




    Brochure requestsbrochures@theholidayfactory.co.za
    Financefinance@theholidayfactory.co.za
    Office hours Monday to Thursday 09h00 - 17h00
    Friday 09h00 - 16h30
    Saturdays and Public HolidaysClosed


    Postal address PO Box 1510, Rivonia, 2128
    Fax number 086 506 3292
    Johannesburg address 1st Floor Block, 345 Rivonia Road, Edenburg, Rivonia



     

Thank you for choosing The Holiday Factory as your wholesale service provider. Please complete this application form in full. Once received, the application will be vetted and security checked. This process may take up to 24 hours and will ensure your agency is correctly registered on our reservations system.

If you are an independent travel agency, we will contact you once your registration has been received as further documentation is required before we can proceed with the registration process.

Please note that this is the only way an agency application can be submitted. A quote/booking will only be processed once your account is active on our system.

AGENCY INFORMATION



CONTACT DETAILS



BANK DETAILS


(This is required in order to pay outstanding commissions)


STAFF DETAILS


Please provide names & email addresses.
Once your account is activated, you will receive an email inclusive of the following: Confirmation of activation, a copy of Holiday Factory terms and conditions, Holiday Factory payment process and options, A contact list for Reservations, Sales and Marketing.

Position Name & Surname Date of Birth Email Address Subscribe
Please fill in this form after you have confirmed your booking with us. This form does not constitute a booking request.

It is important that this booking form is completed after your reservation has been confirmed to ensure we have the correct information regarding names and titles of all passengers. If the booking form is not submitted to The Holiday Factory before final payment is made, tickets and vouchers will be issued as per our confirmation. Any changes to tickets after they have been issued will result in additional costs to the traveller.

NB - All passports must be valid for at least six months from the date of return to South Africa and must have at least two blank pages available for entry/exit stamps. Passengers travelling on foreign passports must contact the applicable consulate office for entry requirements and the SA authorities for re-entry requirements. It is the passenger's responsibility to check health and visa requirements. The Holiday Factory cannot accept responsibility for incorrect documentation.
Online Booking Form


I have read and accept the terms and conditions as set out by The Holiday Factory, on behalf of all passengers listed below.

Booking Reference Number: B /B

All airline tickets and travel vouchers will be issued in the names as they appear below. Please ensure names match passports as tickets issued in the incorrect name will result in either denied boarding or additional re-issue fees.

Title First name Surname Date of birth
I hereby declare that all the above information is true and correct and I accept the terms and conditions by completing the field below.